Human Resources Business Lead(Americas)

Location: Fairfax, VA

Work Arrangement: Hybrid (3 days per week in office)

Position Overview

We are seeking an experienced and hands-on Human Resources Professional to oversee the day-to-day delivery of HR programs and services for our US based company of 200 employees. This role will serve as a trusted partner to employees and managers across all areas of Human Resources. The HR Lead will have broad responsibility across benefits administration, employee relations, performance management, compliance, immigration processes, HR audits, payroll coordination, and HR operations. The role also provides direct supervision and development support to the HR Administrator. The ideal candidate is a well-rounded HR professional who enjoys balancing employee support, operational excellence, and compliance while partnering with leaders to support business objectives.

Key Responsibilities:

HR Partnership & Employee Support

· Serve as the primary HR contact for employees and managers across the US business.

· Provide practical guidance and support on employee relations matters, workplace policies, and HR best practices.

· Partner with managers to address employee concerns, resolve workplace issues, and support positive employee outcomes.

· Build strong relationships across the organization and promote a positive employee experience.

Benefits Administration & Vendor Management:

· Manage the administration of company benefit programs including medical, dental, vision, life insurance, disability, FSA/HSA, and other employee offerings.

· Act as the primary liaison with benefits brokers and vendors.

· Coordinate annual open enrollment activities and employee benefit communications.

· Support benefits compliance and reporting requirements.

· Identify opportunities to enhance employee understanding and utilization of benefit programs.

Compliance, Audits & Immigration:

· Ensure HR practices remain compliant with applicable federal, state, and local employment regulations.

· Coordinate HR audits, including benefits, I-9, personnel records, and retirement plan-related activities.

· Maintain accurate and compliant employee records and documentation.

· Partner with external immigration counsel to support employment-based visa sponsorships and immigration processes.

· Track immigration cases, documentation requirements, and renewal timelines.

· Support policy reviews and HR compliance initiatives.

Performance Management & Employee Relations:

· Lead local administration of the performance review process, including review cycles, communications, and manager support.

· Coach managers on performance management, employee development, documentation, and performance improvement processes.

· Support organizational effectiveness and employee engagement initiatives.

· Provide guidance on policy interpretation and employee relations matters.

Payroll & HR Operations:

· Oversee HR-related payroll inputs, including employee changes, benefit deductions, and compensation updates.

· Partner closely with payroll and finance teams to ensure accurate processing.

· Maintain data integrity within HR systems and employee records.

· Produce HR reporting and workforce metrics as needed.

· Identify and implement process improvements that enhance efficiency and the employee experience.

Team Leadership:

· Provide day-to-day supervision, guidance, and development support to the HR Administrator.

· Delegate and prioritize responsibilities to ensure efficient delivery of HR services.

· Foster a collaborative, service-oriented HR function.

Qualifications:

· Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field.

· 5-8 years of progressive Human Resources experience across multiple HR disciplines.

· Experience managing employee benefits programs and vendor relationships.

· Demonstrated experience supporting HR compliance activities and coordinating audits.

· Experience managing 401k plans (and audits).

· Experience working with immigration attorneys and managing employment-based immigration matters.

· Experience handling employee relations and performance management matters.

· Prior supervisory or team leadership experience preferred.

· Strong knowledge of US employment law and HR best practices.

· Excellent communication, judgement, and problem-solving skills.

· Strong organizational skills with the ability to manage multiple priorities effectively.

· Proficiency with HRIS systems and Microsoft Office applications.

· Nice to have: Stock Plan Administration or experience with ESOP would be a plus.

Reporting Structure:

Reports to: Global Vice President, Human Resources

Dotted Line Reporting: Chief Operating Officer

Direct Reports: 2

Compensation & Benefits
Salary Range: $90,000–$120,000 annually, with starting compensation determined based on experience, skills, education, geographic location, and alignment with our overall compensation structure.

Comprehensive Benefits (not limited to):
Medical, dental, and vision insurance
Flexible spending accounts (FSA)
Company-paid life and disability insurance
401(k) retirement plan
Employee ownership through our ESOP
Paid time off (PTO)
Eligibility for incentive compensation program

This is an opportunity to play a key role in supporting a growing business while partnering closely with both US leadership and global HR leadership. The Human Resources Manager will have broad exposure across all areas of HR, substantial autonomy in managing day-to-day operations, and the opportunity to influence employee experience, compliance, and people processes across the organization.